Return Policy

We want you to feel beautiful and powerful in your new Pocket Mouse find. If you are not fully delighted with your purchase, or the pockets don't make you squeak with glee, we have a simple 14-day return policy for you.

Returns

If, for any reason, you are not completely satisfied with your purchase, you may return it within 14 days of receiving the item. To qualify for a return, the item(s) must meet the following criteria:

  • You are within the 14 day return window from when the product was received.
  • Tags are still on the garment.
  • No visible signs of public wear. This includes no lingering perfume, sweat or deodorant stains, dirt marks or snags in the material.
  • The item is returned in its original packaging.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion. 

We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

 

Cancellation

You can cancel Your Order within 24 hours without giving any reason or judgement. 

 

Contact Us

If you have any questions about our Returns and Cancellation Policy, or wish to start the return or cancellation process, please contact us:

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